Koyoti Small Business Podcast
While Koyoti Inc. is a marketing and design studio here in Toronto, we’re going to try to go beyond our own comfort zone and talk about all elements that pertain to Small Businesses. From social media marketing to book keeping; and from sales to mental health.
Koyoti Small Business Podcast
Yips, Pips, and Yaps - A $25 Lesson inEmpathy
Summary
In this episode of the Koyoti Small Business Podcast, Thomas reflects on his 25 years in the small business world, sharing a poignant story that highlights the importance of empathy in entrepreneurship. He recounts a personal experience where he encountered a customer struggling to make a small purchase, which led to a deeper understanding of the emotional challenges faced by small business owners. Thomas emphasizes that behind every transaction lies a human story, and the most valuable thing we can offer is empathy and support.
Takeaways
- I've been in the small business world for over 25 years.
- Every single one of those days has had its own set of challenges.
- I came to really enjoy those Saturdays.
- It was real connection, not just transactions.
- Business was so rough that they couldn't cover $25 worth of inventory.
- I didn't make a sale that day, but that experience taught me more.
- Entrepreneurship is lonely. It's messy. It's emotional.
- Empathy matters.
- Behind every transaction is a human being.
- Sometimes the most powerful thing we can give is empathy.
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Building a small business community for small business. Sharing experiences, information, stories, and tips to help grow the community. New Episodes every Monday!
For more information about Koyoti, please visit: www.koyoti.com
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